Grievance officer
If something on GoKarigar is wrong, unsafe or should not be here, tell us and we will act. You can report any listing directly from its page.
Contact
grievance@gokarigar.in
How quickly we respond
These are the windows we hold ourselves to, measured from when a report is raised:
| Kind of report | We respond within |
|---|---|
| Safety concern | 6 hours |
| Fraud or serious misuse | 24 hours |
| Everything else | 72 hours |
What we can and cannot do
We can remove a listing, suspend an account, correct wrong information and pass on serious matters to the police.
We cannot arbitrate a dispute about work or money, because we are not a party to your agreement with the worker and we never hold the payment. For those, the normal consumer routes are open to you.