Terms of use

Template - not yet reviewed by a lawyer. This states the model the platform is actually built around, and it is a sound starting point to take into that meeting. It is not legal advice and must be reviewed by qualified Indian counsel before launch.

1. What GoKarigar is

GoKarigar is a discovery and communication service. We publish listings created by independent workers and businesses, and we help you find and contact them.

We are not a service company. Specifically, GoKarigar does not:

  • employ, engage, supervise or direct any worker listed here;
  • assign, allocate or dispatch a worker to any job - you choose;
  • set, negotiate or control anybody's prices;
  • inspect, warrant or guarantee the quality, safety or outcome of any work;
  • collect, hold, route or refund any payment for work.

2. Your agreement is with the worker

Any engagement you enter into is a direct contract between you and the worker. GoKarigar is not a party to it. Disputes about work, price, damage, timing or conduct are between the two of you.

3. What our badges mean

A badge states a specific check we completed and the date we completed it - for example "Govt ID matched, 12 March 2026". A badge is never a statement that we have assessed somebody's skill or the quality of their work, and it is not a recommendation.

Where a worker has uploaded a certificate we have not independently checked, we say so on the listing.

4. Payment

You pay the worker directly. Never pay GoKarigar for a job. The only money GoKarigar charges is a platform fee paid by workers and businesses for listing visibility and enquiry access.

5. Listings and conduct

Workers confirm that their details are accurate, that they are legally permitted to do the work they list, and that they hold any licence their trade requires. Listings that are fraudulent, unsafe or misrepresented are removed.

6. Reporting and takedown

Anyone can report a listing. We publish response timelines and act within them. See the grievance page.

7. Limitation

To the extent permitted by law, GoKarigar is not liable for loss, damage or injury arising from work arranged through the platform, because we neither perform nor supervise that work.