Privacy
Template - not yet reviewed by a lawyer. Data-protection duties apply to this platform regardless of anything in the terms of use, so have this reviewed alongside them.
What we collect
- Your phone number - it is your account.
- Listings - what workers choose to publish about their work.
- Enquiries - who contacted whom, and when.
- Reviews and ratings.
What we deliberately do NOT store
We never store identity document numbers or images.
Identity checks are run by a licensed verification partner who holds those documents. We keep only the outcome, the date, the partner's name and a masked reference. If our database were ever exposed, no identity document would be in it.
Payment data
Card and UPI details are handled entirely by our payment gateway. GoKarigar never sees or stores them - and no job payment passes through us at all.
Sharing
When you ask for a worker's contact details, we show them to you and record that enquiry. We do not sell personal data, and we do not resell one enquiry to a crowd of vendors.
Aggregate data
We publish indicative price ranges for an area. These are aggregated across many jobs and are never attributable to an individual person or a single job.
Your rights
You can ask what we hold about you, correct it, or have it deleted. Contact our Grievance Officer via the grievance page.